Privacy Policy

Last updated: 1 June 2026

India24Bet N.V. ("we", "us") operates india24bet-login.com and is the data controller for personal information collected on the Site. This Privacy Policy explains what data we collect from Indian players, why we collect it, how we protect it, and your rights regarding it. Our processing aligns with GDPR principles even though India does not currently mandate GDPR.

1. Data We Collect

When you register and use India24Bet we collect:

• Account data: name, mobile number, email, date of birth, residential address, currency preference (INR).
• KYC data: photo of government-issued ID (Aadhaar, PAN or passport) and a recent address proof document.
• Financial data: deposit and withdrawal records, payment method identifiers, transaction history.
• Activity data: games played, bets placed, session times, login history, IP address.
• Technical data: device type, browser, OS, language, cookie identifiers.
• Communication data: messages with customer care via chat, email or phone.

2. Why We Process Your Data

We use your data for the following legitimate purposes:

• To create and operate your account, process deposits and withdrawals.
• To verify identity (KYC) and prevent fraud, money laundering and underage gambling.
• To comply with our Antillephone Curaçao licensing obligations.
• To respond to customer care queries and complaints.
• To send transactional and (with consent) promotional communications.
• To improve product quality through aggregated analytics (no individual profiling).

3. Legal Basis for Processing

We rely on (a) contract necessity to operate your account and process payments, (b) legal obligation for KYC and anti-money-laundering checks, (c) your consent for marketing communications and non-essential cookies, and (d) legitimate interest for fraud prevention and product improvement.

4. Data Sharing

We do not sell personal data. We share data only with:

• Payment processors (UPI gateways, PhonePe, Paytm, RuPay, card acquirers, crypto custodians) to process transactions.
• KYC verification providers to confirm identity documents.
• Game providers (Pragmatic Play, Evolution, NetEnt, etc.) only to load games; they do not receive personal identifiers.
• Regulatory authorities (Antillephone Curaçao) when legally required.
• Law enforcement on receipt of a valid legal request.

5. Data Retention

Account data is retained for the duration of your account plus 5 years after closure to meet anti-money-laundering record-keeping requirements. KYC documents are stored for the same period. Marketing consent records are kept for 3 years after the last interaction.

6. Data Security

India24Bet uses 256-bit SSL encryption for all data in transit, encrypted-at-rest storage for KYC documents, role-based access controls for staff and regular security audits. Passwords are never stored in plain text — only as bcrypt hashes. Two-factor authentication is available and recommended.

7. Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete data once retention obligations expire.
• Restrict or object to processing for marketing purposes.
• Withdraw consent for marketing at any time.
• Lodge a complaint with a supervisory authority.

To exercise any right, email [email protected]. We respond within 30 days.

8. Cookies

We use essential cookies to operate the Site and, with your consent, analytics and marketing cookies. See the Cookie Policy for full details.

9. International Transfers

Data may be processed by our operator entity in Curaçao and by service providers in the EU and India. Where data leaves your country, we use Standard Contractual Clauses or equivalent safeguards.

10. Contact

For privacy questions or to exercise your rights, email [email protected] or write to: India24Bet N.V., Heelsumstraat 51, E-Commerce Park, Curaçao.